To optimize the handling of product returns, Vanderbilt launched an online RMA registration process. This process is
supported by a self-explanatory and easy-to-use online form. The form is available under the Support/After Sales page.
For customers who can log in to the partner area of our website, the setup allows all available customer account information
to be automatically pre-filled. Non-registered customers need to add this information manually. After clicking on ‘SEND’ you
should receive an e-mail confirming that your RMA was placed.
Should you not have received the e-mail, please contact firstname.lastname@example.org.